Be careful Calling the “Help” Phone Number Provided

The program is fair at best, in my opinion. (It’s probably worth the “buck-and two cents" I paid - maybe). The program did not find some of the duplicate photos even with setting at minimum values and identical pictures in the same photo library. However; When I contacted their “Help” number for assistance with improving performanceof the program, I believe the call may have gone “Astray”. I permitted them to “capture” my computer to look for errors in their program. Everything they did was with my permission. However, their diagnostic of my computer was “interesting”. Supposedly, they found 10 basic computer (OS type) problems including “errors”, “warnings”, etc., which they offered to correct “on this call”. Nick listed them all in the “text editor” he opened……one through 10. He were going transfer me to their “technical” experts, at which point I asked them to terminate the call. They complied without any arguement. Since my computer is still covered under Apple Care, I immediately contacted Apple. They did a full deep system diagnostics, and the computer was shown to be operating perfectly, (from an OS and browser standpoint). No “errors”, “warnings”, problems, (or spyware). ! I have no way of knowing why the Photo Duplicate program will not find all the duplicates in my library, but I do know that according to Apple, my computer does not (and did not) have the 10 problems the Photo Duplicate “Help” desk needed to fix! While I’m sure Nick in India (he told me he was located in India) was well meaning (you can make your own decision on that), his technical recommendations were quite contrary to what Support Support found on my computer.

GetWhatyaPayfor about Duplicate Photos Fixer Pro